the canvas tent company.com Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you fill out a form or enter information on our site.

 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

       To quickly process your transactions.

       To follow up with you after correspondence (live chat, email or phone inquiries)

       To observe how visitors navigate our site

 

How do we protect your information?

 

Contacting this website and/or its proprietors is done at the user’s own discretion and any personal details are provided at their own risk. Personal information is kept private and stored securely until a time it is no longer required or until has no use. This is in compliance with the Data Protection Act 1998.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

 

We do not use vulnerability scanning and/or scanning to PCI standards.

An external PCI compliant payment gateway handles all CC transactions.

We use regular Malware Scanning.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

       Help remember and process the items in the shopping cart.

       Understand and save user's preferences for future visits.

       Keep track of advertisements.

       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

 

If users disable cookies in their browser:

 

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

 

Third-party disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless with your prior consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

 

Third-party links

 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Social Media

 

Any social media entities linked to this site or embedded on this site will comply only to their own privacy policies terms and conditions. They are are not governed by the Privacy Policy/Terms and Conditions of this site. Use of and communication with those entities will be undertaken in accordance with those entities’ own policies.

 

Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

We have not enabled Google AdSense on our site but we may do so in the future.

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

 

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices and GDPR, we will take the following responsive action, should a data breach occur:

We will notify you via email within 72 hours of discovering the breach.

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

       Send information, respond to inquiries, and/or other requests or questions

       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:

       Not use false or misleading subjects or email addresses.

       Identify the message as an advertisement in some reasonable way.

       Include the physical address of our business or site headquarters.

       Monitor third-party email marketing services for compliance, if one is used.

       Honor opt-out/unsubscribe requests quickly.

       Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@thecanvastentcompany.com and we will promptly remove you from ALL correspondence. In line with GDPR, you have the right to request details of any Personal Data we have about you and the right to be forgotten, meaning we will delete all of your data. Please email us to request these actions.

 

Contacting Us

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

 

When entering information into our cost calculator:

-The controller of your Personal Data is The Canvas Tent Company LTD. Our contact details are available on this website.

-Personal Data gathered includes Name, email address, telephone number (optional) and any other information you choose to provide in the form. Email address will be required to send through a quote by email. Telephone number will be required to contact you by telephone. Your name is required so that we know how to address you, though you are free to use a fake name.

-We will not sell or transfer your information to anyone without your explicit consent.

-Your data will be stored for two years from the time of your last interaction with our website forms or correspondence with our staff.

-You have the right to access, update and have us delete your Personal Data. Please email us to request this.

-You have the right to withdraw your consent to our use of your Personal Data. Please email us to request this.

-You have the right to complain to a supervisory authority about our use of data.

 

When entering information into our Contact Us form:

-The controller of your Personal Data is The Canvas Tent Company LTD. Our contact details are available on this website.

-Personal Data gathered includes Name, email address, telephone number (optional) and any other information you choose to provide in the form. Email address will be required to send through a quote by email. Telephone number will be required to contact you by telephone. Your name is required so that we know how to address you, though you are free to use a fake name.

-We will not sell or transfer your information to anyone without your explicit consent.

-Your data will be stored for two years from the time of your last interaction with our website forms or correspondence with our staff.

-You have the right to access, update and have us delete your Personal Data. Please email us to request this.

-You have the right to withdraw your consent to our use of your Personal Data. Please email us to request this.

-You have the right to complain to a supervisory authority about our use of data.

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

 

thecanvastentcompany.com

19 Oakland Way

Penymynydd, Flintshire CH4 0GJ

United Kingdom

info@thecanvastentcompany.com